This Website (www.newstreetdecorative.com) (the "Website"), is owned by and operated by or on behalf of New Street Decorative ("New Street Decorative”, "we" or "us"). If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by email at info@newstreetdecorative.com.

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TERMS AND CONDITIONS

Use of website

These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions ("Terms") apply to your use of and access to the Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.

Please read these Terms carefully and make sure that you understand them before ordering any product from our Website.

If you do not agree to these Terms, you must cease using and accessing this Website.

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time.

Your use of our Website is governed by these Terms and our Privacy Policy or any other policy referred to in these terms and conditions. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our Privacy Policy

We may deny you access to the Website at any time in our sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.

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ORDERS

Placing an order

By placing an order with us you agree to and accept these Terms.

Once you have placed an order for items (and delivery, if applicable) we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted.  You will receive confirmation when an order has been accepted, processed and dispatched to you. We will take payment from your credit/debit/PayPal account at the time you place your order. This does not affect your legal rights.

Prices and availability of items are subject to change without notice.

 

Shipping

Our Standard UK Delivery is estimated 3-6 working days
and is calculated on an individual basis, please contact info@newstreetdecorative.com for a quote.
For all international shipping, please note that any import taxes, customs and local sales taxes levied and associated with international delivery will be the responsibility of the recipient.

 

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 72 hours. If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

 

Conformity of goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

 

Returns

To arrange returns please request a return within 14 days of purchase by emailing  info@newstreetdecorative.com.  Please note that items which have been damaged while in the possession of the purchaser are non-returnable.

The item(s) must not be damaged and must be packed securely with proof of purchase in the packaging. 

The cost of returning items must be borne by the purchaser except when a product has arrived in a damaged condition.  Returned items are the responsibility of the customer until they reach us, so make sure they're packed up properly and can't get damaged on the way.

As the parcel remains the customer's responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about the return.

Once you have added all items and proof of purchase, pack the items back in the parcel and send it back, via a reputable courier who offers professional packaging.

 

LAW AND TERRITORY

To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This Website and our Terms have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this Website or the placing of any order through this Website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

 

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

 

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.